سياسة الشحن

Delivery & Shipping Policy

Delivery Timeframes

• Once handed over to the courier, orders within UAE will be delivered within 1-3 working days.
• Once handed over to the courier, orders to Saudi Arabia (KSA) will be delivered within 4-7 working days.

Shipping Process

• After your order has been shipped, the courier will contact you for delivery.
• If the courier is unable to reach you after 2-3 attempts, the shipment will be held at the courier’s office for 24 hours.
• If the customer fails to collect the shipment within this period, the package will be destroyed, and no refunds will be issued.

Customs Fees & Duties

• We are not responsible for any customs fees, duties, or import taxes—these charges must be paid by the customer.
• If a package is held by customs, the customer must handle all necessary payments and documentation.

Shipping Costs

• Delivery prices are subject to change based on courier rates and external factors.
• We are not responsible for any changes in shipping costs at the time of placing an order.

By placing an order, you agree to these shipping and delivery terms.